What are the check-in and check-out times at Hotel Serrano?
Check-in is at 15:00 and check-out is by 12:00.
Hotel Serrano – A Favorite for Families in Madrid
Key details
About the Hotel
Marques De Villamejor, 8, Madrid, 28006,
- Close to El Retiro Park
Great
8.6
9.1
3.8
4-star boutique hotel in Madrid's Salamanca district, steps from luxury shopping
Location
Hotel Serrano sits in the Salamanca district, 400 meters from
Rooms
Rooms are equipped with air conditioning or heating depending on weather conditions, plus a flat-screen TV and refrigerator. The rooms have two large French doors opening to a
Services
The
Guest Experience & Added Value
Staff named Alvaro and Pedro at reception provide professional assistance, with one guest receiving a
Highlights
Location: 400 m from Rubén Darío metro, adjacent to Ortega y Gasset luxury shops
Rooms: French balcony, refrigerator, daily housekeeping, free upgrades available
Dining: Buffet breakfast with hot foods, fresh fruit, two self-serve coffee machines
Services: 24-hour reception with multilingual staff, local transport card, free WiFi
Nearby: 15 min walk to Plaza Cibeles and Retiro Park, close to Prado Museum
Guest Rating: Multiple 10/10 scores from couples and solo travelers
“In Madrid's upscale Salamanca district, this boutique hotel places guests amid exclusive shopping. I noted the multilingual staff at the 24-hour reception, ready with restaurant recommendations, and the generous breakfast buffet. While the location is ideal for business and leisure, some rooms could use an air conditioning upgrade.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Single Room2 persons155 sq. feet1 Single bedAir conditioningHeatingroom details
- Double Room Lounge2 persons250 sq. feet1 Double bedAir conditioningBalconyroom details
- Double or Twin Room2 persons195 sq. feet2 Single bedsAir conditioningBathtubroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Public parking is possible at a location nearby at .
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Hotel Serrano Location
Marques De Villamejor, 8, Madrid, 28006,
Explore Madrid
Local Highlights
Prado National Museum
25 minutes walking
Renowned art museum featuring masterpieces by Spanish artists. Guided tours available and free entry on weekends.
El Retiro Park
17 minutes walking
A vast, tranquil park perfect for a leisurely stroll or picnic, with boating and beautiful gardens.
Museo Nacional Thyssen-Bornemisza
25 minutes walking
Home to an extensive collection of European artworks. Highlights include portraits and Impressionist paintings.
Plaza de Cibeles
19 minutes walking
Iconic square featuring a stunning fountain and the majestic Cybele Palace, a splendid photo opportunity.
Biking in Retiro Park
17 minutes walking
Bike rental options available near Retiro Park. A fun way to explore the scenic routes and enjoy the outdoors.
Spa Day at Thyssen Spa
10 minutes walking
Relaxation and wellness services are offered at this nearby spa. Bookings recommended for treatments and packages.
Tapas Tour on Calle Ponzano
25 minutes walking
Taste local flavors on a tapas tour, with numerous bars and eateries offering delicious small plates.
MasQMenos Serrano
2 minutes walking
Tapas and Spanish wines served in a casual, vibrant atmosphere. Reservations are recommended during peak times.
Miss Sushi Serrano
2 minutes walking
Sushi and Japanese dishes with a modern twist. The ambiance is stylish and ideal for both casual dinners and special occasions.
El Corte Ingles
3 minutes walking
Casual dining experience offering a variety of local and international cuisines. Great for families and a quick bite.
Teatro Español
18 minutes walking
Historic theater featuring plays and performances. Check the schedule for family-friendly shows and cultural events.
Sala BarCo
20 minutes walking
Live music venue with a lively atmosphere, hosting a variety of genres. Ideal for a fun night out with friends.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 16.5 per person.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Polish
Year renovated:
2011
Number of floors:
5
Number of rooms:
34
Former name
Husa Serrano Royal Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Good location
Professional staff
Delicious breakfast
Cons
Stolen earphones
Guest reviewsbased on 3 reviews
Molly from United Kingdom
Couple
double or twin room
4 nights in November 2025
|
Reviewed: February 05, 2026
9/10
ideal location clean room
the location was ideal. everything was walkable or well-connected through public transportation. our room was very clean upon arrival and also cleaned well after we requested housekeeping services a couple of days after check in.
The room was slightly smaller than expected. this was not a significant issue.
0 Helpful
Eddie from United Kingdom
Single
Double Room Lounge
3 nights in November 2025
|
Reviewed: January 21, 2026
6/10
Acceptable Stay with Some Shortcomings
broken elevator no english channels
The staff was friendly and ready to assist. (I do appreciate that)
The elevator was out of service during my entire stay, inconvenient as my room was on a higher floor. The room felt a little dated. There were some minor maintenance issues I noticed. the television lacked English channels which limited entertainment options.
0 Helpful
Paul from Germany
Couple
Double Room Lounge
3 nights in November 2025
|
Reviewed: January 11, 2026
9.0/10
amazing stay!
superb location friendly staff quick check-in
this location is superb! i found the staff super friendly and they provided great information i need it for my visit. the room was ready right away when i arrived and i didn't have to wait at all. they upgraded my room! it was the best thing ever
i found a hair in the bathroom, but it was really minor.
Rooms
9/10
the double room lounge was spacious and clean! i loved the size and the bed felt comfortable. the bathroom was large and it included all necessary amenities, it was great.
Facilities
10/10
the hotel offers free luggage storage. this was perfect for my trip. the elevator was also very efficient, i never had to wait long to get to my floor, this.
Dining
8/10
i enjoyed the breakfast a lot! there were many choices and it was delicious! the dining area was clean and spacious, it felt very organized and inviting to me, what a great facility.
0 Helpful
|
Show more reviews
FAQs
About Hotel Serrano
How far is Hotel Serrano from Adolfo Suarez Madrid-Barajas Airport?
The hotel is 20 km from Adolfo Suarez Madrid-Barajas Airport.
What popular attractions are within walking distance of Hotel Serrano?
Nearby attractions include Plaza Cibeles (1 km), Retiro Park (2 km), and the Royal Palace (3 km).
What dining options are available on-site at Hotel Serrano?
The hotel features a bar and offers room service for an additional charge.
What are the nearby restaurant recommendations from Hotel Serrano?
Recommended restaurants nearby include Tatel Madrid (0.5 km), MasQMenos Serrano (0.5 km), and Fuku (0.5 km).
What amenities are included in the rooms at Hotel Serrano?
Rooms include air conditioning, a flat-screen TV with Movistar+ channels, free Wi-Fi, and a minibar.
What is included in the breakfast at Hotel Serrano?
The buffet breakfast includes natural fruit juices, coffee, cold meats, cheese, fresh fruit, bread, cereals, and eggs.
Is Wi-Fi available at Hotel Serrano?
Free Wi-Fi is available throughout the hotel for all guests.
How far is the nearest metro station from Hotel Serrano?
Hotel Serrano is 400 meters from Rubén Darío Metro Station.
Which languages are spoken by the staff at Hotel Serrano?
Staff at the hotel can communicate in multiple languages.
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